Privacy Policy
Welcome to the Privacy Policy (“Policy”) of Sameer Luxury. Sameer Luxury provides interior design and décor services (“Services”). This Policy outlines how we collect, store, use, process, and disclose your personal data when you interact with our website or our mobile application (collectively, “Platform”).
By using our Services, you agree to this Policy and consent to our data processing activities.
1. Background and Key Information
(a) About Us:
For inquiries regarding this Policy or your personal data, contact us at [(+91) 6281425128] or reach out to our Grievance Officer
(b) Applicability:
This Policy applies to individuals accessing our Platform and service providers utilizing it.
(c) Third-Party Links:
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
2. Personal Data We Collect
(a) As a User:
We collect various types of personal data, including:
- Contact Data: Mailing address, email, mobile numbers.
- Identity and Profile Data: Name, photographs, details about family members.
- Property and Home Data: Property type, preferred furniture.
- Marketing and Communications Data: User preferences, communications.
- Technical Data: IP address, device information.
- Transaction Data: Payment details.
- Usage Data: Activity on the Platform.
(b) As a Service Provider:
We collect similar data, including:
- Contact Data: Email, phone number.
- Identity and Profile Data: Name, work experience, service details.
- Technical Data: Device information, location data.
- Usage Data: Call logs and application activity.
(c) Aggregated Data:
We also collect aggregated data, which does not identify you personally.
(d) Refusal to Provide Data:
Failure to provide necessary personal data may limit your access to our Services.
3. Data Collection Methods
We collect personal data through:
- Direct Interactions: Information you provide during registration or while using our Services.
- Automated Technologies: Cookies and other technologies to gather technical data.
- Third Parties: Data from business partners and public sources.
4. Use of Personal Data
We use your personal data for:
- Providing Services and processing orders.
- Monitoring platform activity and trends.
- Improving our Services and customer support.
- Compliance with legal obligations.
You consent to us contacting you for marketing purposes.
5. Cookies
We use cookies to enhance user experience. For details, refer to our Cookie Policy.
6. Disclosure of Personal Data
We may share your personal data with:
- Internal third parties (Sameer Luxury group).
- External third parties (service providers, analytics providers).
7. Access and Updating Personal Data
You are responsible for providing accurate and current personal data. You can access and correct your data through our Services.
8. Data Transfers
Your personal data may be transferred and stored in other countries. By submitting your data, you consent to this transfer.
9. Data Security
We implement appropriate security measures to protect your personal data.
10. Data Retention
Your personal data will be retained as long as necessary to fulfill our purposes.
11. Business Transitions
Your personal data may be transferred in the event of a business transition.
12. Updates to This Policy
We may update this Policy periodically.